“Upselling” or “suggestive selling” has been around for a long time and happens in all businesses. It might have started with “do you want fries with that”, and now it sneaks in in other ways.
A recent Choice report found car dealers are pushing options that most of us don’t need. For example rust-proofing. All new cars come with rust-proofing already applied in the factory so unless you li...
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