RevTech Media Pty Ltd (ABN 75 150 963 474, AFSL No. 455982 and Australian credit licence 405918) (“RevTech Media”) is a media and technology business that operates consumer networks and creates content platforms, technology tools and digital campaigns.
Our consumer networks
Our current consumer networks are One Big Switch, FiftyUp Club, 9Saver and SmartWayToPay (“our consumer networks”).
Amongst other things, we source potential discounts and group switching opportunities for members of our consumer networks for a range of consumer products, services and utilities. RevTech Media may receive a commission or fee from a third party partner of products, services or utilities when consumers take up that product, service or utility through one of our consumer networks or content platforms.
Our content platforms
Our content platforms include One Big Switch, FiftyUp Club, and Smart Way to Pay, along with the 9Saver digital platform, which is promoted by Nine Entertainment Co. Pty Ltd and operated by us (“our content platforms”). Our content platforms comprise websites and other digital media platforms such as Facebook, Instagram and Twitter.
This policy can be accessed from our website www.revtech.media. Should you require a printed copy of this policy please contact us via the contact details set out at the end of the policy.
In this policy a reference to: "we", "our" or "us" means RevTech Media;
a "third party partner" means either:
Third party partners include (but are not limited to) intermediaries, lenders, valuers, brokers, insurers (such as health, general and mortgage insurers), utility providers, consumer product and service providers, comparison website providers, advertising agencies and contractors, social media platforms, surveyors, accountants, credit reporting agencies, credit representatives and lawyers.
We are committed to complying with our obligations under the Privacy Act (Cth) 1988, including the Australian Privacy Principles.
“Personal information” means any information or opinion about you from which your identity is apparent (including any photographs or information you upload on our content platforms) or can reasonably be ascertained.
Personal information can also include sensitive information. “Sensitive information” is information or an opinion about matters such as your racial or ethnic origin, political persuasion, religious or philosophical beliefs, memberships in trade or professional associations or trade unions, sexual orientation or practices, criminal record, or health information.
The types of personal information we commonly collect for the purpose of our functions and activities include:
This policy applies to personal information we collect from or about you. This may occur when you:
We will generally collect personal information directly from you.
We may obtain your personal information via a third party partner.
We may also collect photographs and/or personal information you upload on one of our content platforms during the course of a campaign or from our usual activities. Our consumer networks may post and use your photographs and/or personal information both on their websites, their social media sites (including Facebook) and in any other content or copy we may use for the purpose of our functions, activities and/ or campaigns (unless, in relation to direct marketing, you ask us not to).
If you do not provide the personal information requested by us or a third party partner, you may be unable to enjoy the full benefits of membership with our consumer networks, or participate in, or be notified of, relevant offerings and switching opportunities.
If we receive your personal information without soliciting it we will, within a reasonable period after receiving it, determine whether or not we could have collected it if we had sought it. If so, we will treat it in accordance with this policy.
If we could not have collected it, we will, as soon as practicable and provided it is lawful and reasonable to do so, destroy your unsolicited personal information or ensure that it is de-identified.
We collect personal information and (including sensitive information) about our members or potential members and job applicants in order to conduct our business of sourcing, identifying and referring potential member discounts or discount related products or group or individual switching opportunities for our members, and offering (sometimes via our third party partners) and marketing those discounts and opportunities to our members and potential members.
Collected personal information is used to facilitate our consumer networks’ functions and activities including:
Where possible, we will inform you, at or before the time of collecting your personal information about other types of organisations to whom we may, with your consent, disclose your personal information. Prior to such disclosures, RevTech Media will take all reasonable steps to satisfy ourselves that:
Some of our third party partners may be located, or may have some of their business functions located, in countries outside of Australia (for example, a third party partner may have a call centre located in Asia) (Overseas Recipients). We may update this policy from time to time to identify the location of any Overseas Recipients, so please check it regularly. In order to carry out our business functions, including providing you with the full benefits of membership with one of our consumer networks, it may be necessary for us to disclose your personal information to these Overseas Recipients. Before we do so, we will take such steps as are reasonable in the circumstances to ensure that the Overseas Recipients does not breach Australian privacy legislation in relation to your personal information.
If it is necessary for us to transfer your personal information outside Australia to any other entities or in any other circumstances, we will comply with the relevant privacy legislation relating to trans-border data flows and cross-border disclosures.
We or a third party partner may use your personal information to contact you about, among other things:
You may be contacted in various ways including, but not limited to, email, SMS, direct messaging, telephone, multimedia messaging or other forms of electronic communication.
If you do not wish to receive marketing information or be contacted for the purposes outlined above, you can opt out at any time. If you wish to opt out, please contact us via the contact details at the end of this policy and provide us with details of the communication which you no longer wish to receive and your request to be removed from the relevant mailing list. We will take all reasonable steps to meet your request at the earliest possible opportunity.
You may request access to, and/or correction of, any of the personal information we hold about you at any time by contacting us via the contact details at the end of this policy.
There may be reasonable charges associated with giving you access to your personal information, for example if an extended amount of time is required to collate and prepare material in response to your request. No charge is applied in relation to making a request.
Access to your personal information may be denied on certain grounds including, for example: it is unlawful; it may have an unreasonable impact upon the privacy of other individuals; or your request is frivolous or vexatious. If we deny you access we will provide our reason for doing so.
In order for us to successfully do business with you it will not, in most circumstances, be practical for us to deal with you without you providing relevant personal information to us. However, where it is lawful and practicable to do so, you may deal with us anonymously or by using a pseudonym. Such a situation might include where you make a general inquiry about interest rates or current member offers, potential member discount and group switching opportunities.
We will take reasonable steps to protect your personal information by storing it in a secure environment, usually electronically on our servers. When the information is no longer needed for any purpose for which it was collected, used or disclosed, it will be destroyed or permanently de-identified.
We will also take reasonable steps to protect any personal information from misuse, loss, and unauthorised access, modification or disclosure, including by implementing security procedures for access to our business premises and within our offices, as well as IT security procedures including password protection, firewalls and site monitoring.
However, data protection measures are never completely secure, particularly in circumstances where information is transferred via the Internet. We cannot guarantee the security of your information and you must take care to protect your personal information, for example by securely storing your username and password information. You should notify us as soon as possible if you become aware of any security breach.
We will not use Commonwealth government identifiers (eg your Medicare number) as our own identifier for you. We will only use or disclose such identifiers as permitted under relevant privacy legislation.
If you have any concerns regarding our compliance with relevant privacy law (including the Australian Privacy Principles) or Spam legislation, please contact us via email using the contact details at the end of this policy. Your email should set out details of your concerns and attach any supporting evidence.
When we receive your email, we will investigate the issue internally and contact you within a reasonable time to inform you of the further steps, if any, we will take to resolve your complaint. We may ask you for further information about your complaint. We will notify you in writing of the outcome of our investigation as soon as is practicable.
If you are unhappy with our response there are other bodies you can go to:
You may lodge a complaint with the Australian Financial Complaints Authority (AFCA):
Australian Financial Complaints Authority
Mail: GPO Box 3 Melbourne, VIC 3001
Phone: 1800 931 678 (free call)
Email: AFCA email@example.com
If your complaint is about how we handled your personal information, you can contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
Mail: GPO Box 5218 SYDNEY NSW 2000
Phone: 1300 363 992
If your complaint is about Spam, you can contact the Australian Communications and Media Authority (ACMA):
Australian Communications and Media Authority
Mail: PO Box 78 Belconnen, ACT 2616
Phone: 1300 850 115
Please contact us at our offices via the contact details provided below if you want to:
RevTech Media Pty Ltd
203/4-14 Buckingham Street,
Surry Hills, NSW 2010