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DENIS' STORY

DENIS' STORY

FiftyUp Club member Denis from Queensland shares his frustration with telco issues

We live about 18k out of Maleny (which is about 40k from the major towns of Caloundra and Maroochydore in Qld. We have a land line and mobile phone with Mobile Broadband Internet. As we speak, the land line has been out of action since the end of April, reported to our telco. The promised fix of May 5th has passed and latest advice is May 11.

Relate that service level to the cost of a land line  of $49 a year. Our Mobile costs are $30 with 200 Mbs of data, but it doesn’t work very well at home due to poor reception. Mobile Broadband also costs $49 a month for 8 Gbs of data.

Compare those costs with living in a suburban metro area! Massive doses of data,  calls unlimited in many cases for half the costs on ADSL or cable services. The NBN, well that’s another story..no fibre, probably mobile coverage if we are lucky, (we aren’t on the schedule yet!), with poor reception, or at worse Satellite service.  

Satellite, that’s another story too, signed up with the Govt. sponsored Vast TV satellite service and you get fed limited stations with no local news! Another “Regional Issue”.

 

Originally posted on .

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Geoffrey
Geoffrey from NSW commented:

I could not agree more with you Denis i live at Abercrombie a suburb in the Bathurst nsw region and our quality of service and reception is pathetic and the same keep hearing the commercials on our local radio stations about nbn and how great it is going to be and so i call the number the other day to inquire for possible installation date and was bluntly told not even in the pipeline yet ring back whenever i am sick and tired of regional areas being forgotten by both state and federal governments and also by our large public companies who believe we have to pay their exorbitant prices that do not provide anywhere near the level of quality that the metro areas receive 

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