Are FiftyUps discriminated against when it comes to Mobile & Internet products?

I don't quite see the connection between imaginary discrimination of fiftyups and your experience with your daughter and her smart phone! I am 70 and have never felt any discrimination, also when I gave my youngest son his first mobile I had the foresight to make it a pre-paid one. To do otherwise would have been akin to giving someone a loaded gun. 

When help seems far away, your local library always seem to have someone who Can help us seniors sort a tech problem. 

I'd like a phone, tablet, broadband data combined package with one fee. I have to remember how much data I have on each device and top up at times when I use say the tablet more that I expected. My tablet data comes from my phone data allowance. 

Me no under stand you 

My internet provider has strict 30day accounts. I am financially managed on my pension. Centrelink pay all my bills via pension deductions. I do not owe anybody and am up to date with all my bills except the internet. The problems arise as their accounts to not fit into my pension fortnight. I have had to top up my deductions each fortnight to cover the bills. As well they charge 'over due' fees because my account has not been paid- sometimes this is only a matter of 2-3 days. Plus fees because I do not have a credit card they can deduct my fees direct when they are due. Centrelink advised me that only this provider based in Singapore does this.. As a pensioner I don't have a credit card and I want to be always incharge of my financial arrangements. to be in control of my funds, pay my bills top load this account to cover the account. OK but 

Although I have had a mobile phone since 1990 I have not kept up with the numerous enhancements that are now available. Put it simply I am not tech savy. Last September I entered into a contract with OPTUS for a SAMSUNG NOTE 7. As we all know version 1 was declared dangerous then version 2 was also declared unsafe. SAMSUNG sent me information to go to the retailer who will assist to backup the contents and restore the phone to factory settings. The OPTUS store first refused to do so then told me they didn't know how and finaly said they would try with no guarantee that no data would be lost. Finally the store manager told me to get out of his Batemans Bay OPTUS shop. I complained to both OPTUS and SAMSUNG with no success. After some months the matter was reported to the TIO who too procrastinated then finally declared the matter resolved but the backing up of data is my responsibility? This was the crux of my complaint. OPTUS did not send a return fire box until earlier this year over 4 months since our contract was frustrated by OPTUS and as such did never exist. Being a reasonable person in the interim I did request a different phone and contract but aftrr some 2 months of inaction I then said I had enough and requested a sim only . The TIO did negotiate some benefits but nothing like as if the original contract never existed. Yes the Telco and TIO did treat a 71 year old in a shabby fashion. The next step is a review with TIO. 

In general older mobile phone users have a varying degree of hearing loss or clarity. My experience with any of the mobile providers the call clarity on mobiles is poor when compared to land lines. Add these issues to call centre staff many from overseas call centers fron non English speaking back grounds who envariably, speak quickly use terminology unfamiliar to the caller and believe that the caller has a good handle on technology creates a nightmare when trying to solve problems. A guess that average age of call centre staff would be low to mid 20s talking to a 60s plus caller.