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News AUSTRALIA’S BEST ENERGY CUSTOMERS PUNISHED FOR THEIR LOYALTY
AUSTRALIA’S BEST ENERGY CUSTOMERS PUNISHED FOR THEIR LOYALTY

AUSTRALIA’S BEST ENERGY CUSTOMERS PUNISHED FOR THEIR LOYALTY

Tags: FiftyUp Club News
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A survey has revealed that 1 in 3 over-50s are not receiving energy discounts despite more than half of them rating energy bills as their most stressful household bill.
The survey of 5,000+ was ran as a part of the Fair Go for FiftyUps campaign, which was launched to empower consumers over-50 and to get them the discounts they deserve.
When asked what level of discount the FiftyUps were receiving, it was revealed:

  • 36% receive no discount whatsoever,

  • 25% enjoy just 1 – 10% discount

  • and just 8% are receiving discounts of over 20%

These statistics are most alarming considering the vast majority of Australia has a deregulated energy market of which there are discounts available to those who switch.
Loyalty is the reason FiftyUps often miss out on discounts. The bulk of those surveyed say they’re better customers now they’re over 50. 43% stated it’s because they’re more loyal.


Equally as alarming is the fact Energy came out as being rated as the most stressful household bill with 56% of registrants marking it as their number one.

This is the kind of strain the Fair Go for FiftyUps campaign hopes to beat by using group buying power of the now 240,000 strong member base of the FiftyUp Club.

The campaign aims to push that number past a quarter of a million and unleash a range of new special offers for the over 50s on energy, insurance and telco.

FiftyUp Club Radio Show host Kayley Harris today commented on the findings;

“FiftyUps are Australia’s best customers. They pay on time and they’re loyal. Unfortunately this loyalty means they’re not always offered the best deals available.

“1 in 3 FiftyUps not receiving any form of discount is far too many. Switching energy is easy. It takes less than 5 minutes and you don’t need to cancel with your current provider.

“The FiftyUp Club has been able to unlock big discounts on energy before. Right now, we want to reach a total 250,000 members and unlock even bigger discounts.”

Joining the FiftyUp Club is entirely cost and obligation free. Anyone can join at www.FiftyUpClub.com.au and the Fair Go for FiftyUps campaign before the 6th of March.

MEDIA ENQUIRIES: David Liston, FiftyUp Club Campaigner
EMAIL: david@fiftyupclub.com.au PHONE: 0479 146 830

CUSTOMER SERVICE: 1300 969 382

Originally posted on .

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AUSTRALIA’S BEST ENERGY CUSTOMERS PUNISHED FOR THEIR LOYALTY

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David
David from QLD commented:

nothing normal to make a buck 

shirley
shirley from QLD commented:

housing commision house so no solar, no off peak meter, elitricty bills so high 

Someone
Someone from NSW commented:

Regarding Solar Energy. If the metering system had not been changed to digital, we would be running analogue meters which run backwards (negative) when the household usage is less than the solar energy input. Or slowed down proportionally. In other words we would be receiving credits 1 for 1. Meanwhile we are energy producers receiving 6 cents a kilowatt from a company that charges 5 times as much. In America my friends have analogue meters and there is no argument as to their equitable 1 for 1 system. 

Lorraine
Lorraine from NSW commented:

Gas in the country comes in large cylinders for hot water, cooking etc. I have discovered that not only do we pay for the cylinders of gas (no discounts), we then must pay an added service fee of $77 and yet no-one has been to service mine. I know because I have to unlock for them to enter. 

Robert
Robert from NSW commented:

It's a big joke. Discounts? no energy company will give you a discount - the price is increased and then they turn around and say "we will give you a discount" and the funny thing is people fall for it. I am disgusted with all this rubbish. The same applies with health insureres they follow eachother like sheep - an increase is an increase and the government does nothing be it L/NP, Labor and the rest of them. They just rubber stamp an increase and NOBODY does a damn or cares a damn. 

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