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Are You Paying too Much for the NBN?

Are You Paying too Much for the NBN?

Connected the NBN, or about to? The National Broadband Network has ushered in a world of choice for Australians when it comes to the internet – about speed, about data, about which provider you go with and more. That means more opportunities to save some money. But are you taking full advantage?

These are the three signs you might be paying too much for your NBN connection.

1. You signed up with a major provider

We get it. The internet is an important part of your life and you don't want to risk problems with a company you’re not familiar with. Many Australians feel safer sticking with the big brands when it comes to their NBN connection.

But the arrival of the NBN has allowed dozens of low cost, high quality new internet providers to enter the market, and some can offer a saving of as much as $500 a year on your bill. The beauty of the NBN is that because it's all connected to the same network, there's much less difference between the quality of the connection offered by different providers than there used to be. In fact, low-cost providers like Exetel, amaysim and Mate Communicate offer typical evening speeds on the NBN that are equal to or even faster than those offered by the big companies like Optus and Telstra.

Smaller companies usually have great no-contract deals, which means you can always try before you commit and make sure you're happy with the service. So if your NBN is with a major provider it could well be worth your while to think about switching to someone smaller and saving big.

Here are some low-cost plans on NBN 50 to get you started:

2. You've got unlimited data

If you do prefer to stick to a major internet provider, you can still save money by investigating options for data. Nowadays, many families are turning to unlimited data to make sure the internet is "always on", just like electricity and running water. But depending on the provider, you can save if you take out a cheaper alternative. You can knock $20 off your Telstra bill by choosing an allowance of 1000GB per month, which should be more than enough for the average household. Or for single-person households or light-internet users, providers like Belong and Exetel offer cheaper 100GB plans. Take a look at some of your recent internet bills to see how much data you typically use and see if you can't save some money on your next plan by choosing a lower allowance.

Here are some lower-data plans on NBN 50 to get you started:


 3. You're on a high speed tier

It can be confusing trying to work out what NBN speed you need, and making sure you hit that sweet spot. Too slow and your everyone in your house will be frustrated with the poor speeds; too fast and you're probably paying $20 or more over what you really need to be. For typical households of two to four people, we recommend signing up for an NBN 50 plan. Current discounts make these more affordable than you might think and should provide all the power you need for everyone in your home to be doing their favourite things online at the same time – whether that be Netflix, YouTube, gaming or just a little Facebook.

If you're a one or two person household of light internet users, on the other hand, you may find that NBN 25 is all you need and should be able to save yourself around $10 to $20 per month by choosing the lower speed category.

We only recommend Premium speed (NBN 100) for very large households and those regularly downloading and uploading large files, like someone with a home office. We almost never recommend NBN Basic (NBN 12) plans as most families won't find this covers their daily needs.

Here are some NBN 50 and some NBN 25 plans to get you started:

Jacqui Dent is associate editor at WhistleOut, Australia's largest mobile phone and internet comparison site.

Originally posted on .

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Are You Paying too Much for the NBN?

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Phil
Phil from NSW commented:

What about Satellite NBN plans for us country dwellers?Can you please provide advice / plans for us folk....there are a lot of us in the fifty up club! 

FiftyUp Club
FiftyUp Club replied to Phil:

Hi Phil, check out this article https://www.whistleout.com.au/Broadband/Guides/best-satellitle-nbn-plans 

Someone
Someone from NSW commented:

What are you going to do with 900mbps . you cant send food or water down the line . You can only watch one HD porn vid at a time and that requires less than 8mbps . 50mbps is enough for your average family of 5 . 

Ward
Ward from NSW commented:

NBN100 is our fastest speed. A mate in New York gets 900, so why is our "new" technology so far behind? 

Graham
Graham from NSW commented:

you put the worst company telstra in but do not mention TPG, who I find as good as telstra is bad ? 

William
William from NSW commented:

I heard a techy guy on radio suggest to contact the Telecommunications Ombudsman. Apparently they contact the telco and telco responded very quickly. I had a rather long-winded experience with Telstra after contacting the ombudsman but unfortunately living in the Wollondilly area, south west of Sydney it appears this area is what is known as fortuitous signal zone and you can only guess what that means. But apparently the ombudsman can get things done. Billco from Cobbitty 

Rose
Rose from QLD commented:

The NBN plans all seem to cost so much more than pre-NBN. Why should we be forced to pay more when we are pensioners and happy with the old system? 

Graham
Graham from NSW replied to Rose:

from what I understand Rose, is TPG are charging the same amount for NBN as the old amount ? 

Someone
Someone from VIC commented:

I am sorry, but this is confusing. The top table gives prices for "unlimited plans" Then you suggest that we may be able to save money by getting a limited plan. Most of the ones you suggest cost as much, or nearly as much (in some cases more) as the unlimited plans. What am I missing? 

Jennifer and Cheryl
Jennifer and Cheryl from NSW commented:

How much data is good for a normal 2 adult household with no children? 

Kevin
Kevin from SA replied to Jennifer and Cheryl:

Hi. Our current ADSL Broadband is for 100 GB at $60 a month - We use it to watch NETFLIX, internet, email, TV (smart) which allows us to watch films, programs and other entertainment on you tube. We never go close to using the 100 GB. 

Someone
Someone from VIC replied to Jennifer and Cheryl:

That would be like asking how long is a piece of string? What is a "normal" household? Do you use Netflix or similar? If so, do you watch it in High Definition? (that uses more data) Or do you just use it for browsing, emailing etc? How much data do you use now? Have you ever used up all your allocated data? 

Allen
Allen from VIC commented:

It's all very well for users to whinge about thri service. Think yourselves fortunate that you .dcon't have to put up with the satellite service. You would then really have something to whinge about. It's slow, it's unreliable when there's storms about, it's costly, there's no unlimited plans and they keep taking the service down for maintenance. I live about 10k/ms as the crow flies from a major city in western Victoria and I cannot have anything other than satellite and that allows me to whinge when I see what others are offered. So suck it up and be thankful for what you've got. Allen Western Victoria 

Ken
Ken from NSW commented:

No matter who I sign up with, the big boys or the smaller companies, my Internet speed will still be pitifully slow as the problem is with the NBN themselves and their crappy service. I am on a 40Mbps plan and at best I get 9Mbps, yes, this is not a typo, 9Mbps and the NBN will do nothing about it. 

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