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Why Customer Loyalty can be a Trap

Why Customer Loyalty can be a Trap

Hello Fellow FiftyUp Club Members, This week I’d like to talk to you about a business expression known as “churn”. Churn is when a company calculates how many customers it has lost versus how many customers it has gained over a period of time. It is the bane of many a corporate executive in Australia and is currently at an […]

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5 Ways to Keep in Touch with your Kids for Free

5 Ways to Keep in Touch with your Kids for Free

Do your kids or grandchildren live in another state or country? Or perhaps you like to stay in touch while travelling? We’ve pulled together a list of online resources to stay in touch on the cheap and even for FREE. Skype – with Skype you can make FREE calls online. By connecting to the Internet you can use your smartphone, […]

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Win a Mother’s Day phone call from John Mangos

Win a Mother’s Day phone call from John Mangos

Looking to treat your mother or do something special with your wife and kids this Mother’s day? We’ve done some research and thinking for you, and we’d love to hear your ideas. The best one will receive a Mother’s Day phone call for their mum or Grandmother on Sunday from our chairman John Mangos. 1. Spend time with your family […]

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Why I told my Super fund to go jump

Why I told my Super fund to go jump

Dear Fellow Members, As we are all aware, gloomy Federal Budget speculation has been rife lately, so I’ve decided my message this week should be on a cheerier note. Since having come on board as your Chairman I’ve noticed a handful of particular issues dominate your messages and forum posts. Switching is one of those at the top of the […]

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Beware this common trap for Electricity customers

Beware this common trap for Electricity customers

When Asmar, 72, got to the end of her discounted two-year electricity contract, her provider automatically moved her off a 12% discount onto a plan with a 7% discount and informed her she was now subject to a new two-year contract. Sadly, it’s a common practice. Electricity retailers often revert customers to an inferior discount once their contract expires, and […]

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