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Avoid The Health Insurance Gap Trap

Avoid The Health Insurance Gap Trap

Since starting at the Fiftyup Club nearly 2 years ago, I have learnt so much, in particular how energy bills and private health insurance work. 

This knowledge has been invaluable in helping me negotiate a better electricity deal and bring down the cost of my health insurance.

Here are my 3 top tips now that health premiums are set to rise again by about $200 for  a family or couple.

1. Shop around

A lot of us think we can’t change funds but in many cases we are mistaken. It pays to ask.

To help you do that, the Club has teamed up with HCF and with a comparison service called HealthInsuranceComparison.com.au that targets older policyholders and says it saved 100 older customers an average of $375^ on their premium last year.

Since launching, thousands of Australians have already jumped on board. Over 20,000 Australians used HealthInsuranceComparison.com.au to compare health insurance in March last year, for example, citing saving money as their number one reason for using the site.

It’s worthwhile to remember that the government operates a free site with no strings attached, privatehealth.gov.au, if you want to see every policy on the market. But the government website won’t answer your questions over the phone, which is where commercial comparison sites have an advantage.

Here at the Club, we recommend you try a service such as HealthInsuranceComparison.com.au before you drop out of the system altogether.

Or you can always check out the Club’s member offer with HCF at this link.

2. Don’t just accept big Gap payments

By far the most useful and cost-saving bit of info I have discovered is to do with the so-called “gap” payments.

Did you know, you can choose your own doctor to perform hospital procedures? What’s even better is you can choose one who doesn’t charge those dreaded gap payments.

If your GP advises that you will need surgery and recommends a colleague, ask that specialist what out-of-pocket expenses you will be up for. If you’re not happy with the result, call your health fund and ask them to recommend specialists who don’t charge these gap fees.

Alternately there are websites such as healthshare.com.au where you can find a specialist in your suburb or town and find out if they have an agreement with your health fund not to charge these infuriating costs.

If you really do want to go with your GP’s recommendation, you may end up being penalised for being a private patient.

Increasingly, members are telling us they are opting to go into a public hospital as a public patient to avoid gap payments. After all, the bed you’re lying in and the nurse who cares for you are the same as for the public patient in the bed next to you.

Public hospitals are also asking patients to consider being admitted as a private patient so they get some money from your health fund rather than the zero they get from a public patient. If you’re asked this, make sure the hospital is prepared to cover any gap payments and grab it with both hands….it’s a win/win.

3. Ask about other benefits

There are many other benefits to belonging to a health fund, for example, HCF (my health fund) offers 100% back on some of the most common diagnostic and preventatve dental procedures.

With some policies you can claim for a range of health programs including weight management and gym classes and you can even get a free blood pressure, cholesterol and blood sugar check from your local HCF branch!

In addition, HCF has offered me:

  1. 25% discount on the Sydney Comedy Festival Showcase
  2. 20% off an ongoing subscription to HelloFresh and the first box is free!
  3. 15% off skincare and treatments in Jurlique stores

So as you can see there is so much more to your health fund that just that monthly premium you have to pay.

Make your health fund your health partner and the benefits will roll.

Originally posted on .

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Robert
Robert from QLD commented:

I am with Westfund..Changed from BUPA a few years ago..I hadn't won the the lotto with their monthly fees....Got to talking with HCF and after comparing apples with apples and oranges with oranges they (HCF) admitted they could not match Westfund .Am very pleased with their fees and refunds. Bob from Queensland 

john
john from QLD replied to Robert:

I am with westfund also. They seem to be very competitive although I havent compared the funds in great detail. Opportunity is there for someone to do a detailed comparative spreadsheet of the funds. 

Brian
Brian from NSW commented:

There is an obvious trend in the earlier comments I have been reading: added "extra benefits" are not adequate compensation for high premiums, and very few contributors want them. These 'extras' are no doubt a source of non-core income for the funds, but how much effort goes into streamlining their processes and pricing to ensure consumers get the cover they want and need, at a reasonable price? It's abhorrent that we have come to expect (and accept) that premiums will rise every year - the only unknown is by how much. There should be more stringent oversight of the funds' operations by the regulator to prevent these annual increases becoming the norm. They should be subject to very strict requirements in their application for an increase - and if these are in place, then they are ineffective and need to be revised. 

Jenny
Jenny from NSW commented:

I was with HCF for many years on top Hospital and Medical. I was grossly disappointed when I found that they then had a less expensive version of my cover, which was never brought to my attention as a long term customer. Instead they were happy to continue to take my inflated premiums and I moved on after some 10 + years. They are now the only ones that tend to disregard long term clients. I moved to another fund and then found out that they only provided ambulance cover by road. We live in rural NSW and serious events are taken by helicopter, which the then new fund would not cover. I found a fund that covers removal from rural, ship or wherever by whatever form of transport is required and they were competitive with HCF and the other one on total premiums. After over 50 years of full cover, I am now considering dropping all but ambulance and hospital cover. Realistically, I do not believe that we get our money's worth with Extras, if you are only an occasional user. I endorse the statements by Jackie and Nerrel above. Jenny from NSW 

margaret
margaret from NSW replied to Jenny:

Oh yes,you will find the louder mongrels bark about how wonderful they be the less wonderful they are. 

Sylvia
Sylvia from QLD commented:

I would like to see more age related items covered or at least an option to select in levels other than only the top cover (who can afford that) and things like fertility etc listed as an item I can de-select. Also Ambulance in Qld. Seeing these listed makes me believe part of my premium is towards items I do not need and taking away from my ability to add items I may potentially need. (Hope not but I'd like the cover in case). 

Jackie
Jackie from VIC commented:

Obviously like many other insurance companies these days HCF is attempting to lure clients by offering non-related 'gifts'. I would rather a more realistic premium without the bribes. 

Nerrel
Nerrel from NSW commented:

Thank you for the above advice, but for those people who don't attend the Sydney Comedy Festival, are not interested in HelloFresh or Jurlique products/services, what do we get? Reduced premiums because we are not interested in the so-called freebies? 

margaret
margaret from NSW replied to Nerrel:

Yes Nerrel, point well made...... . and now I have some news for you about the tooth fairy and Santa Clause. We could hope these forums are being used by at least some of these health funds for feedback, however as we are only telling them that which we have been telling them for over a decade or two I think the input will be as effective as the proverbial, ashtray on motorbike. Hard to achieve anything when the attitude is 'so what, we really don't care'. 

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